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Accessibility Statement: Using This Site Your Way
We want everyone to be able to read our guides and ask for help. This page explains what we have done, where we fall short and how to reach us.
Our commitment
Everyone should be able to use this site
PureGuard Restoration wants this website to work for everyone, including people who use screen readers, keyboards, voice control, magnification or captions, and people with cognitive or motor disabilities. People often come to us stressed, on a phone, sometimes at night with water in the house, so clear and simple pages matter. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. This statement was last reviewed on November 10, 2026.
We have not had an independent accessibility audit, and we do not claim that every page fully conforms. The sections below explain what we have done, where we know the site falls short, and how to reach us.
What we have done
Accessibility features built into the site
- Every page has one main heading, followed by section headings in a logical order, so screen reader users can jump between sections.
- The page language is set to English, and each page has a link that skips straight to the main content.
- Form fields have visible labels, and required fields are marked.
- Images that carry meaning have text descriptions, and purely decorative images are marked so screen readers can skip them.
- The layout adapts to phones and tablets, and text can be enlarged with your browser’s zoom.
- Our checks of body text and the main call button show contrast above the 4.5 to 1 ratio that WCAG level AA asks for.
- Questions and answers on our guides use standard expandable sections that work with a keyboard.
- Phone numbers are tap-to-call links, and we write in plain language, in short paragraphs, and explain terms such as remediation, assessment and protocol where they first appear.
Known limits
Where we know the site falls short
- Embedded map. The Google map is third-party content, and its controls may be hard to use with a keyboard or screen reader. Our address and a directions link are also in the page text and footer.
- Third-party services. Tools such as analytics and fonts come from other companies, and we do not control their code.
- Images. Many photos are illustrative and carry general descriptions. We plan to replace them with project photos and more specific descriptions when we have them.
- Long pages. Some guides are long. Headings, short sections and summaries help, but they can still be tiring to read with some tools.
- Testing. We have checked pages ourselves, but we have not yet tested with the full range of screen readers, browsers and devices, and we have not had an independent audit.
Other ways to get help
You do not need the website to get help with mold
If a page is hard to use, there are other ways to get the same information or to reach us:
- Call (352) 668-9909 and talk to a person.
- Text photos and a short description to the same number.
- Ask us to read information from a guide to you, or to send it in another format, such as plain text in a message.
- Use the contact page and tell us how you prefer to be reached.
Tell us what format works best for you, and we will do our best to provide it.
Tell us
Report a barrier or ask for help
If you find something on the site that you cannot use, please tell us. It helps if you include:
- The address of the page.
- What you were trying to do and what happened.
- The browser, device and any assistive technology you were using.
- How you would like us to contact you.
Call (352) 668-9909, use the contact page, or write to PureGuard Restoration, 1201 E University Ave & SE 12th Street, Gainesville, FL 32641. We will review each report, try to fix the problem or offer another way to get the information, and tell you what we did.
Tips
Getting the most from the site
- Zoom in with Ctrl and plus (Command and plus on a Mac), or pinch to zoom on a phone.
- Use your browser’s reading view for a simpler layout of long guides.
- With a screen reader, navigate by headings to jump to the section you need. The page summary near the top gives the short answer first.
- Use your device’s voice control to open links and fill in the quote form.
- If a form is difficult, calling is always an option.
Technical details
Technical details
This site is built with WordPress and relies on HTML, CSS and JavaScript. It is designed to work with current versions of Chrome, Safari, Firefox and Edge on desktop and mobile, and with the screen readers and magnifiers built into those platforms. If a feature does not work with your setup, let us know. Our guides are web pages, not PDFs, so you can read them with the tools you already use. If we offer a download in the future, we will provide an accessible version.
Improving
How we keep improving it
We review new pages for headings, image descriptions, link text and form labels before they go live, and we recheck older pages when we change the design. We intend to arrange an independent accessibility review once the site is live, and we will update this statement when we do. See also our privacy policy and terms of use.
The standard
What we mean by WCAG 2.1 level AA
The Web Content Accessibility Guidelines are published by the World Wide Web Consortium. They organize accessibility around four ideas: content should be perceivable, operable, understandable and robust. Level AA is the target most laws and policies point to.
In practice, that means readable color contrast, text alternatives for images, pages that work with a keyboard, clear labels and error messages, and code that assistive technology can interpret. Meeting a standard on paper is not the same as a page being easy to use, so we also rely on feedback from the people who use it.