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Request a Written Mold Quote in Gainesville, FL
Send a few photos and a short description, and PureGuard Restoration will come back with a written scope of work and price.
Reach us
Phone, text, address
- Call: (352) 668-9909
- Text photos: (352) 668-9909
- Visit: 1201 E University Ave & SE 12th Street, Gainesville, FL 32641 (please call ahead)
- Online: use the form on this page
If water is actively leaking, shut it off first if you can safely do so. For fire, gas smell, electrical hazards or medical emergencies, call 911 or the appropriate emergency service.
Send photos
What helps us help you
- A wide shot of the room showing where the problem is
- A close-up of the affected spot, with something for scale such as a coin or ruler
- The ceiling and the wall above or below the problem
- Any water source: pipe, AC drain, window, roof
- The AC closet if you can reach it safely
- Any stain or smell location, with a note about when you noticed it
Do not scrub or disturb a large patch before you take photos. For a rental, include the date you notified your landlord.
What to tell us
Five facts that speed up the answer
- Address or neighborhood
- Where the mold is and how big it looks
- What you think caused the water, and whether it has been fixed
- Whether the area is a home, condo, apartment or commercial space
- Whether anyone has asthma, allergies, lung disease or a weakened immune system
What happens next
From first message to inspection
- We read your message and photos and reply with a first answer.
- If it looks like a small surface issue, we tell you how to handle it safely.
- If another trade should come first, such as a plumber or roofer, we say so.
- If it needs a remediator, we schedule an inspection.
- After the inspection you receive a written scope and price.
- You decide. There is no obligation to hire us.
Urgency
How to tell how fast to call
- Call right away: sewage or floodwater, a wet air handler, a sagging ceiling, an active leak, or anyone struggling to breathe (get medical care for serious symptoms)
- Call within a day or two: visible mold after a leak, mold larger than about 10 square feet, a strong musty smell that is getting worse
- Message when convenient: a small dry patch, an old stain, a question about prevention or costs
If you are unsure, call. We would rather answer a short question than have a problem grow.
Your situation
Tell us which one applies
- Homeowner: include the age of the home and any recent repairs
- Renter: include the dates you notified the landlord; we can give a written scope to share with them, but the landlord arranges the work
- Landlord or property manager: include the unit, the tenant status and any deadlines
- Condo owner: include whether the source may be a common element or another unit
- Insurance claim: include the claim number and the adjuster’s contact if you want us to coordinate scheduling
- Commercial or multifamily: include the building type, the area affected and who authorizes work
Where we work
Service area
We serve Gainesville and nearby communities in Alachua County, including neighborhoods around the University of Florida, Duckpond, Haile Plantation and northwest Gainesville. See our service area page. If you are outside this area, call and we will say honestly whether we can help.
Before we come
How to prepare for the visit
- Clear access to the affected room and the AC closet.
- Keep children and pets out of the area.
- Do not clean or paint over the mold.
- Photograph the area and write down when you noticed it.
- Have your lease, policy or claim number nearby if relevant.
- Write down your questions so we can answer them on site.
Privacy
What to share and what not to
Share what we need to help: your name, phone number, address, photos and a description. Do not send financial account numbers, government ID numbers, passwords or full insurance policy numbers by text, email or the form. If you would like your information removed from our records, tell us.
Learn first
Read before you call
If you want background first, start with the Mold Guide, cost, process and FAQ. If you rent, see our renters guide. If you are a landlord, see our landlord guide.
After the visit
What you will receive
- A written scope that lists the area, the method, the moisture fix and the rebuild items
- A price, with what is included and excluded
- A timeline and the steps in the order they will happen
- Warranty terms
- Our license and insurance details
- A recommendation about independent testing or clearance if it makes sense
You can take the scope to your insurer, your landlord, your condo board or another contractor for comparison.
Commercial
Offices, retail and multifamily buildings
For commercial and multifamily jobs, tell us about the building type, the area affected, occupancy and who authorizes work. Larger spaces may need phasing, after-hours work or tenant notices. We can coordinate with your property manager, maintenance staff and independent assessor.
More questions
More questions, answered
Do you charge for estimates
Ask when you schedule. We will explain any inspection or estimate terms before we come out.
Can you test for mold
No. We do not test for mold. We can recommend independent licensed assessors if you need testing or a clearance check.
How fast can you come out
It depends on our schedule and on how urgent the problem is. Call and tell us what you see so we can prioritize.
Do you offer emergency service
Call (352) 668-9909 and describe the situation. We will tell you what to do first and arrange an inspection as soon as we can.
Can I send photos by text
Yes. Text them to (352) 668-9909 with your address or neighborhood and a short description.
What if I only want advice
Call or text. If the answer is that you can handle it yourself or need another trade, we will say so.
Can I schedule an inspection outside normal hours
Ask when you call. If the situation is urgent, tell us and we will do what we can.
Do I need to be home for the inspection
Someone with access should be there, such as you, a tenant or a property manager. Tell us in advance if access is limited.
Get a quote
Get a written quote for your Gainesville mold problem
Send a few photos and a short description, and PureGuard Restoration will come back with a written scope of work and price. We will get back to you as soon as we can.
- Call(352) 668-9909
- Text photos(352) 668-9909
- Address1201 E University Ave & SE 12th Street, Gainesville, FL 32641
- Or use the formName, phone, ZIP code, and what happened.
Ask for the license number when someone calls you back. You can check it on the state lookup.
About us: PureGuard Restoration is a mold remediation company serving Gainesville and Alachua County. We do not test for mold.
Request your written quote
What helps most in the first message
- Where the mold is and roughly how big it looks. A coin, a hand or a sheet of paper next to it helps.
- Where you think the water came from, and whether it’s fixed.
- When you first noticed it, and whether there was a leak, storm or AC problem before that.
- Whether you own, rent or manage the property, and whether you plan to involve insurance.